Privacy policy of Laca

Privacy policy of Laca

1. GENERAL INFORMATIONS

The following Privacy Policy contains information about the collection. use, storage, treatment and protection of the personal dada of the users of the LACA app or of the LACA portal at https://painel.laca.app, with the intention of showing the utmost transparency in the subject and to clarify to all what types of data are collected, the motives for doing so and the ways the users can manage and delete their personal data.

This Privacy Policy applies to all users of the LACA app or the control panel (https://painel.laca.app) and integrates the Terms and Agreements of Use of the app properly written in the CPF 41.162.537/0001-35 under the number 115, situated in the road São Pedro Fourier - building 6 - Morumbi - São Paulo. Henceforth named LACA Software Ltda.

The present document was elaborated in conformity to the General Law of Personal Data Protection (Law 13.707/18), the Civil act of the Internet (Law 12.965/14) and the EU regulation (n. 2016/6790). Also, the document can be updated as a result of an eventual normative update, the reason for which the user is invited to periodically consult this section.

2. HOW DO WE COLLECT THE PERSONAL DATA OF THE USER AND VISITOR?

The personal data of the user and visitor are collected in the following manner:

  • When the Client/user creates an account on the LACA platform, these data are basic identification data, (examples: CNPJ/CPF, é-mail, Company Name, name, address and role/profession). The user establishes his trustworthy password while also being responsible for it.
  • Through them, we can identify the user, while also granting a greater security and well being of their necessities. Aware are the clients/users that their profile in the platform will NOT be accessible to the other clients/users of the platform. Data will only be accessible to the clients/users of the same entity.
  • When a client/user accesses the LACA app or portal, the data about interaction and access are collected by the company to guarantee a better experience to the user and client. These data can be about the keywords used in a search, the sharing of a specific document, comments, page visits, profiles, the URL from where a user comes from, the browser they use and their IPs of access, among others that can be stored and contained.
  • All of the log pertaining to the query, exclusion, modification or movement of items will be collected and made available if the user/client wishes.

By intermediary of others: the platform LACA can receive data from third-parties, like Apple, Google, Meta when a user logs-in with their profile from one of these websites. The usage of these informations are authorized beforehand by the others alongside the third-party in question.

3. WHICH KINDS OF PERSONAL DATA DO WE COLLECT FROM THE USER AND VISITOR?

The personal data of the users and visitors are gathered in the following ways:

  • Data for the creation of an account/profile in the LACA platform are: Social Reason/Name, CPF/CNPJ, full address, profession, e-mail, user data when they are under a corporation.
  • Data for navigation optimization: (access to pages, keywords used in searches, recommendations, comments, interaction with other profiles and users, followed profiles, IP addresses).
  • Data for the materialization of payments by platform users: data related to the payment, such as; Credit card number/Bank slip and other information about payment history.
  • Newsletter: the email registered by the user that has opted-in in the Newsletter will be collected and stored until the user decides to opt-out.
  • Sensitive data: the platform can collect the following sensitive data of the end-user of the LACA platform (for example: ethnicity, political opinion, religious belief, genetic data, information pertaining health, sexual orientation).
  • Data related to contracts: against the formalization of the contract of purchase and sale or services provided between the platform and user/Client will be collected and stored. Data relating to the contractual execution, including the communication made between the company and user will be collected and stored as well.

4. FOR WHAT PURPOSE DO WE USE THE DATA OF THE USER/CLIENT?

The personal data of the user and the visitor collected and stored by the LACA platform has the following purpose:

  • The well being of the users/clients: improve the product and/or offered service, facilitate, speed-up and fulfill the established commitments between the Client/user and the company, improve the user experience and provide specific functionalities depending on the basic user characteristics.
  • Improvements in the platform: comprehend how the user utilizes the services of the platform, to help the development of the business and techniques.
  • Advertisements: there will NOT be personalized advertisements to the user according to the data provided without the client/user’s previous approval.
  • Comercial: the data are used to personalize the content offered and generate subsidies to the platform for the betterment of quality and functionality of the services.
  • Prediction of the Client/user’s profile: automated personal data treatment to rate the experience in the use of the platform.
  • Registration data: to allow the access to certain contents of the platform to the client/user, exclusive to registered clients/users.
  • Contract data: grant the involved parties the legal security and facilitate the conclusion of the business.
  • Data collected will be used for the purpose of understanding the use and quality of the items, without exposing in any way the owner of the item. (example: Time of warranty, brand, model, perception of quality, maintenance, incidence of failures, geolocation, depreciation).

The treatment of corporate or personal data for purposes not foreseen in this Privacy Policy will occur only through the previous warning to the user, in a way that the rights and obligations here written still apply.

5. HOW LONG IS THE PERSONAL DATA IS STORED?

The personal data of the user and visitor are stored in the platform for however long is necessary for the completion of the provided services or fulfillment of the purposes foreseen in the present document, according the item I of article 15 of Law 13,709/18.

The data can be removed or anonymized to the will of the client/user, with the exception of cases where the law offers other treatments.

Still, the personal data of the users can only be conserved after the end of the treatment in the following hypothesis foreseen in article 16 of the following law:

I - Fulfillment of the legal or regulatory obligation by the controller;

II - Study by a research organization, granted, whenever possible, the anonymity of the personal data;

III - Transference to their-parties, as long as data treatment requisites are fulfilled as per described by the Law.

IV - Exclusive use of the controller, with access shut to third-parties, so long as the data are anonymized.

6. SECURITY OF THE STORED DATA

The platform compromises to apply technical and organizational measures to protect personal data from unauthorized access and from destruction, loss, alteration, communication or diffusion of such data.

The data relating to payments are encrypted using the technology “secure socket layer” (SSL) which ensures the transmission of data in a safe and confidential manner, such that the transmission of data between the server and user occurs in a ciphered and encrypted manner.

The platform does not exempt itself from responsibility for third-party faults, such as an attack from crackers or hackers, or exclusive fault of the user in the case the same transfers their data to others.

The data of clients/users stored are treated with confidentiality, under the legal limits. However, we can disclose their personal information should it be demanded by law to do so or if you violate our Terms of Service.

7. DATA SHARING

The sharing of data from clients/users occurs only in data from publications made by the user themselves, such actions are shared publicly with other users.

The profile data of the clients/users are shared in search systems and inside the platform, being allowed the permission to the user to change such configurations so that their profile no longer appears on search results in function of the access profile determined by the master user.

8. WILL THE PERSONAL DATA BE TRANSFERRED TO OTHERS?

The corporate/personal data will not be shared with others without the previous authorization of the owner of this information.

The sharing will only occur with the formal permission of the owner of the data.

In relation to third-party service providers as managers of payment transactions, we inform that each has their own Privacy Policy. Therefore, we recommend reading their Privacy Policies for better comprehension of which personal data will be used by these providers.

The providers can be tracked or have installations located in different countries. In such cases, the personal data transferred can be subject to the law of wherever place the service provider is located.

When accessing our services and providing your information, you are consenting to the processing, transference and storage of such information in other countries.

When redirected to an external application or website, you will no longer be protected by this Privacy Policy or by the Terms of Service of our platform. We are not responsible for the safety practices of other websites and we encourage you to read their privacy declarations.

9. COOKIES OR NAVIGATION DATA

The cookies refer to text files sent by the platform to the clients/user’s computer, where they are stored, with information related to navigation on the platform. Such as information about data access such as location and time of access and are stored by the browser of the user and visitor so that the server of the platform can read them posteriorly in order to customize the services of the platform.

The client/user of the platform LACA manifests to know and accept that a navigation data collection system utilizing cookies may be used.

The persistent cookie remains in the device of the client/user after the APP or browser is closed and will be used by the browser in subsequent visits to the site. The persistent cookies can be removed following the instructions of your browser. The session cookies however are temporary and vanish after the browser is closed. It is possible to redefine your web browser to refuse all cookies, but some resources of the platform may not work correctly if the cookie's permissions are disabled.

10. CONSENT

When utilizing the services and providing the personal information on the platform, the client/user is consenting to the present Privacy Policy.

The client/user, when signing in, manifests knowing and exercising their rights to cancel their registration, accessing and updating their personal data and ensures the veracity of the information provided.

The client/user has the right to take back their consent at any time, for such must enter in contact through the email suport@laca.app.

11. ALTERATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so it is recommended to the user to revisit it often.

The alterations and clarifications will take effect immediately after their publication on the platform. When changes are made, the users will be notified. When utilizing the service or when providing personal information after eventual modifications, the user and visitor must demonstrate agreement to the new norms.

Against the fusion or sale of the platform to another company the data of the users can be transferred to the new owners for the permanence of the services provided.

12. BRAZILIAN JURISDICTION OF CONFLICTS

For the solution of controversies arising from the present instrument, the Brazilian Law will be fully applied.

Eventual litigations must be presented in the district court where the company’s headquarters are located.